I'm writing to thank you for the excellent work you and your team have done on the Search Engine Optimization of our website.
The Internet marketing industry is still young and while clients appreciate the importance of this medium, we don't always understand what it takes to be successful in it. I have been delighted with the level of service you have provided - balancing detailed information with helpful answers, education with commercial reality and all in a customer-tailored manner. Considering the highly technical nature of SEO, this is a feat in itself.
It was also important for us to feel that we could partner with an organization that was going to listen to our needs, yet provide us with direction; an organization of people who were friendly and easy-going yet professional and results-oriented. You have been all of these things - thank you. We now feel confident that the work we do together is an on-going process.
We are very happy with the excellent results you have provided us with - we featured on the first page of Google for our keywords within the first three weeks of working with you and have qualified leads making enquiries on a weekly basis. You worked hard to please us and have delivered on everything you promised. You have certainly won my respect and I would have no hesitation in recommending you to prospective clients. In addition, I am happy for you to use this letter as a testimonial or any part of it, in your marketing efforts.
We look forward to continuing to work with you.